Interview by Meaghan Kay, Head of Marketing at myStoria
We believe collaboration, not competition will shape the future of fertility and wellness care. That belief is what inspired The Fertility & Wellness Collective, a group of visionary partners across healthcare, wellness, lifestyle, and advocacy who all share one mission: to put people at the center of their care.
We’ll regularly spotlight our partners to explore how they’re helping reshape the fertility experience. This week, we’re talking to CryoLogistics — a professional medical courier and cryogenic transport service for IVF and surrogacy.
For CryoLogistics, putting patients at the center means recognizing that every transport carries more than biological material; it carries someone’s hope for a family. As a family-owned company, we understand what that means on a deeply personal level. We treat every transport as if it were our own, safeguarding each patient’s reproductive cells with the same care and respect we would want for our own family.
We know this process can be emotional and filled with uncertainty. Our mission is to remove the worry and stress by providing personalized, compassionate, and dependable service in every transport. Our team offers dedicated, one-on-one support with real people who listen, understand, and respond with empathy. By prioritizing personal connection over automation, we help intended parents feel reassured that their future is in safe and capable hands.
Beyond the clinical side, patients need human connection and reassurance. That’s why we offer video calls where intended parents can speak directly with a member of our leadership team, who will personally oversee their cryo transport. It’s not just a conversation; it’s a moment to ask questions, share their story, and feel confident knowing their journey is being guided by someone who truly understands how much this matters.
We help patients regain a sense of control by building trust through consistency, clear communication, and reliability. Our focus is on transparency and responsiveness, being present to answer questions, provide regular updates, and ensure every step is handled with empathy and precision. When patients know we are hand-carrying their reproductive cells with the same care we would want for our own, it gives them the confidence to move forward.
Joining the Partnership Collective was a natural fit for CryoLogistics. Our values of trust, compassion, and collaboration align perfectly with the network’s mission to make fertility support more connected and patient-focused. We believe that when dedicated partners come together with shared purpose, we create a stronger, more supportive experience, no matter where our clients are on their path to parenthood.
We’re excited about myStoria because it complements our mission to make fertility care deeply personal. The platform helps patients reflect on and document their fertility journey, which we believe brings meaning and healing to the process. It transforms medical milestones into emotional touchpoints, and that kind of storytelling resonates with us. Together, we’re helping people feel seen, supported, and empowered.
The fertility industry can do better by valuing empathy and communication as much as innovation. Patients should never feel like just another case file; they deserve time, attention, and genuine understanding from everyone involved in their journey. We believe that slowing down to listen, connect, and approach each transport as deeply personal can truly transform the patient experience.
When trusted partners work together, patients benefit from having clear, coordinated information all in one place, making it easier to get the answers they need without feeling overwhelmed. Instead of juggling conflicting updates or navigating multiple platforms, they can rely on a seamless support system built on shared values and communication. Whether it’s emotional storytelling through myStoria or logistical precision through CryoLogistics, this partnership creates a more connected and compassionate experience for every patient.
You are not alone. Every member of our team understands how meaningful this process is, and we are here to support you with empathy, respect, and unwavering dedication. We’ll protect your precious cells as if they were our own, because for us, this isn’t just transport. It’s about hand-carrying future generations and helping you get one step closer to achieving your dream of growing your family.
Empathy. Trust. Family.
Visit CryoLogistics and follow along on Instagram at @cryologistics.co.
About the Fertility & Wellness Collective
The Collective brings together leaders redefining what whole-body, patient-centered fertility care can look like — including Oasis FSN, Future Fertility, Oova, Cryologistics, Fertilysis, OTO Fertility, The IVF Warrior, and Fertility Alberta. Together, we’re creating a connected ecosystem that bridges medical, emotional, and lifestyle support ensuring every person feels informed, empowered, and cared for.
Learn more and join here.
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