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University of Alberta Health Guidefor undergraduate students

You're new (or newly back) to campus, living away from your usual support system. But in a crisis, the health system expects you to know how everything works. So save this guide for when you need care!

University of Alberta
North Campus campus · Edmonton, AB

Life-threatening emergency

Then contact Campus Safety so they can meet and help direct first responders.

Campus Safety

If life-threatening, call 911 first.

MENTAL HEALTH Crisis

Free, confidential, 24/7 across the country

Your neighbourhood healthcare resources

The closest places to get care near campus.

Campus health centre

University Health Centre
2-200 Students' Union Building, 8900 114 Street, Edmonton, AB T6G 2J7

Health supports for registered students.
Call ahead to make an appointment.

Closest pharmacy

Guardian - University Health Centre Pharmacy (on-campus)
8900 114 Street NW, Students' Union Bldg, Edmonton, AB T6G 2J7

Fill and refill prescriptions, get vaccinated, and pick up over-the-counter medicines, convenient to campus.

Nearest emergency room

University of Alberta Hospital ER
8440 112 St NW, Edmonton, AB T6G 0M9
On campus; 24/7

NearBY clinic

University Health Centre Same-Day Clinic
8900 114 St NW, Edmonton, AB T6G 2J7

For things that shouldn't wait but aren't full emergencies.
Call ahead for hours.

Mental Health Supports

Academic and life stresses can start to add up. It's okay to struggle. But it's important to ask for help.

Counselling & Clinical Services (CCS)
Book via ualberta.ca/counselling
Empower Me
24/7 for SU plan members; You can also call the Edmonton Distress Line: 780-482-4357
Crisis, anytime

Self-harm crisis helpline. Always on, wherever you are.

Call or text 988

Free and confidential, 24/7.

Walk in already understood

Booking an appointment is easier when you know what's going to happen. Check out these short prep guides to get the most out of your time with a practitioner.

Key details about your student health plan

Full-time North Campus undergraduates get a student plan on top of basic coverage. Know it before you need it.
UASU Health & Dental Plan (Alumo, formerly Studentcare)

Enrolment

Undergraduates auto-enrolled via UASU

What it covers

Extended health and dental beyond AHCIP: prescriptions, dental, paramedical

Opting out

Opt out during the Change-of-Coverage period with proof of alternate coverage

Deadline

Opt out ~Sept 1-23; confirm at su.ualberta.ca

The health stuff no one reminds you to do

Here are 3 things every student should handle before the term gets busy:

Own your records

Get your vaccine records

Many schools want proof of immunization before you enroll. But you'll also need them to help you contextualize any symptoms, and plan for your boosters. Find them now to save future headaches:

MAINTAIN YOUR ACCESS

Move your prescriptions

Moved? It's easy to transfer prescriptions from one pharmacy to another. All you need is the name and phone number of your old pharmacy, plus the names of your medication, and they'll handle the rest.

GET PREVENTATIVE CARE

Get seasonal vaccinations

Flu shots usually arrive in late September and October, and respiratory virus activity peaks December to February. Get your shots ASAP to avoid losing crucial study days.

Health AI that knows you.
Humans that give a damn.

myStoria helps you make sense of an unfamiliar system and get to the answers you need, fast. We help you source your health records, organize and understand them, and take back control of your lifelong healthcare journey. Real people and AI tools, to help you navigate it all.

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