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York University Health Guidefor undergraduate students

You're new (or newly back) to campus, living away from your usual support system. But in a crisis, the health system expects you to know how everything works. So save this guide for when you need care!

York University

Keele campus · Toronto, ON

Life-threatening emergency

Call 911

Then contact Campus Safety so they can meet and help direct first responders.

Campus Safety

416-736-5333

If life-threatening, call 911 first.

MENTAL HEALTH Crisis

Call or text 988

Free, confidential, 24/7 across the country

Your neighbourhood healthcare resources

The closest places to get care near campus.

Campus health centre

Student Counselling, Health & Well-Being

N110 Bennett Centre for Student Services, 99 Ian Macdonald Blvd, Toronto, ON

Health supports for registered students.
Call ahead to make an appointment.

Call 416-736-5297 Map & directions

Closest pharmacy

Shoppers Drug Mart (York Lanes, on-campus)

4700 Keele Street, Toronto, ON M3J 1P3

Fill and refill prescriptions, get vaccinated, and pick up over-the-counter medicines, convenient to campus.

Map & directions

Nearest emergency room

Hennick Humber Hospital Emergency Department

1235 Wilson Ave, North York, ON M3M 0B2

~10 min from Keele campus; 24/7

Map & directions

NearBY clinic

Keele Medical Walk-in Clinic (limited hours)

3472 Keele St, North York, ON M3J 3L8

For things that shouldn't wait but aren't full emergencies.
Call ahead for hours.

Map & directions

Mental Health Supports

Academic and life stresses can start to add up. It's okay to struggle. But it's important to ask for help.

Student Counselling, Health & Well-Being (SCHW)

Call +14167365297

Single-session walk-in and short-term counselling available

TELUS Health 24/7 Student Support

Call +18444519700

24/7 or call Good2Talk: 1-866-925-5454

Crisis, anytime

Self-harm crisis helpline. Always on, wherever you are.

Call or text 988

Free and confidential, 24/7.

Walk in already understood

Booking an appointment is easier when you know what's going to happen. Check out these short prep guides to get the most out of your time with a practitioner.

Anxiety Low mood Substance use STI screening Stress management Gender-affirming care

Key details about your student health plan

Full-time Keele undergraduates get a student plan on top of basic coverage. Know it before you need it.

YFS Health & Dental Plan (Green Shield Canada)

Enrolment

Full-time undergraduates auto-enrolled; fee applied to tuition

What it covers

Extended health and dental beyond OHIP: prescriptions, dental, paramedical

Opting out

Opt out with proof of comparable coverage (OHIP/UHIP do not qualify)

Deadline

Opt out in the 1st month of the semester. Confirm dates at yfs.ca

See your plan details

The health stuff no one reminds you to do

Here are 3 things every student should handle before the term gets busy:

Own your records

Get your vaccine records

Many schools want proof of immunization before you enroll. But you'll also need them to help you contextualize any symptoms, and plan for your boosters. Find them now to save future headaches:

Ask myStoria to find my vaccine records

MAINTAIN YOUR ACCESS

Move your prescriptions

Moved? It's easy to transfer prescriptions from one pharmacy to another. All you need is the name and phone number of your old pharmacy, plus the names of your medication, and they'll handle the rest.

Ask myStoria to coordinate my pharmacy move

GET PREVENTATIVE CARE

Get seasonal vaccinations

Flu shots usually arrive in late September and October, and respiratory virus activity peaks December to February. Get your shots ASAP to avoid losing crucial study days.

Ask myStoria to suggest COVID/flu vaccine clinics

Health AI that knows you.
Humans that give a damn.

myStoria helps you make sense of an unfamiliar system and get to the answers you need, fast. We help you source your health records, organize and understand them, and take back control of your lifelong healthcare journey. Real people and AI tools, to help you navigate it all.

Your neighbourhood healthcare resources

Mental Health Supports

Key details about your student health plan

The health stuff no one reminds you to do

Health AI that knows you. Humans that give a damn.

Health AI that knows you.
Humans that give a damn.