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University of British Columbia Health Guidefor undergraduate students

You're new (or newly back) to campus, living away from your usual support system. But in a crisis, the health system expects you to know how everything works. So save this guide for when you need care!

University of British Columbia

Vancouver (Point Grey) campus · Vancouver, BC

Life-threatening emergency

Call 911

Then contact Campus Safety so they can meet and help direct first responders.

Campus Safety

604-822-2222

If life-threatening, call 911 first.

MENTAL HEALTH Crisis

Call or text 988

Free, confidential, 24/7 across the country

Your nearby healthcare resources

The closest places to get care near campus.

Campus health centre

Student Health Service (Gateway Health Building)

Level 3, 5955 University Boulevard, Vancouver, BC

Health supports for registered students.
Call ahead to make an appointment.

Call 604-822-3811 Map & directions

Closest pharmacy

Shoppers Drug Mart (The Nest)

5940 University Boulevard, Vancouver, BC

Fill and refill prescriptions, get vaccinated, and pick up over-the-counter medicines, convenient to campus.

Map & directions

Nearest emergency room

UBC Hospital Emergency Department

2211 Wesbrook Mall, Vancouver, BC V6T 2B5

On campus; limited hours (~8am-8pm daily); Go to Vancouver General Hospital downtown for major emergencies 24/7

Map & directions

NearBY clinic

UBC Urgent and Primary Care Centre (UPCC)

6165 Agronomy Rd, Vancouver, BC (on campus)

For things that shouldn't wait but aren't full emergencies.
Call ahead for hours.

Map & directions

Mental Health Supports

Academic and life stresses can start to add up. It's okay to struggle. But it's important to ask for help.

UBC Counselling Services (Student Health & Wellbeing)

Call +16048223811

Call or book through Student Health

Here2Talk

Call +18778573397

Free for BC post-secondary students, 24/7

Crisis, anytime

Self-harm crisis helpline. Always on, wherever you are.

Call or text 988

Free and confidential, 24/7.

Walk in already understood

Booking an appointment is easier when you know what's going to happen. Check out these short prep guides to get the most out of your time with a practitioner.

Anxiety Low mood Substance use STI screening Stress management Gender-affirming care

Key details about your student health plan

Full-time Vancouver (Point Grey) undergraduates get a student plan on top of basic coverage. Know it before you need it.

AMS/GSS Health & Dental Plan (Studentcare)

Enrolment

Full-time students are auto-enrolled; charged as an additional fee on top of tuition

What it covers

Extended health and dental beyond MSP: prescriptions, dental, vision, paramedical

Opting out

Opt out with proof of comparable coverage (MSP alone does not qualify)

Deadline

Opt out during the fall Change-of-Coverage period (~late Aug-late Sep); confirm dates at ams.ubc.ca

See your plan details

The health stuff no one reminds you to do

Here are 3 things every student should handle before the term gets busy:

Own your records

Get your vaccine records

Many schools want proof of immunization before you enroll. But you'll also need them to help you contextualize any symptoms, and plan for your boosters. Find them now to save future headaches:

Ask myStoria to find my vaccine records

MAINTAIN YOUR ACCESS

Move your prescriptions

Moved? It's easy to transfer prescriptions from one pharmacy to another. All you need is the name and phone number of your old pharmacy, plus the names of your medication, and they'll handle the rest.

Ask myStoria to coordinate my pharmacy move

GET PREVENTATIVE CARE

Get seasonal vaccinations

Flu shots usually arrive in late September and October, and respiratory virus activity peaks December to February. Get your shots ASAP to avoid losing crucial study days.

Ask myStoria to suggest COVID/flu vaccine clinics

Health AI that knows you.
Humans that give a damn.

myStoria helps you make sense of an unfamiliar system and get to the answers you need, fast. We help you source your health records, organize and understand them, and take back control of your lifelong healthcare journey. Real people and AI tools, to help you navigate it all.

Your nearby healthcare resources

Mental Health Supports

Key details about your student health plan

The health stuff no one reminds you to do

Health AI that knows you. Humans that give a damn.

Health AI that knows you.
Humans that give a damn.