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University of Ottawa Health Guidefor undergraduate students

You're new (or newly back) to campus, living away from your usual support system. But in a crisis, the health system expects you to know how everything works. So save this guide for when you need care!

University of Ottawa

Main (downtown) campus · Ottawa, ON

Life-threatening emergency

Call 911

Then contact Campus Safety so they can meet and help direct first responders.

Campus Safety

613-562-5411

If life-threatening, call 911 first.

MENTAL HEALTH Crisis

Call or text 988

Free, confidential, 24/7 across the country

Your neighbourhood healthcare resources

The closest places to get care near campus.

Campus health centre

Student Health and Wellness Centre

Minto Sports Complex, 801 King Edward Avenue, Room N203, Ottawa, ON K1N 6N5

Health supports for registered students.
Call ahead to make an appointment.

Call (613) 562-5777 Map & directions

Closest pharmacy

Shoppers Drug Mart Pharmacy Care Clinic (on-campus)

100 Marie-Curie Privé, Ottawa, ON K1N 6N5

Fill and refill prescriptions, get vaccinated, and pick up over-the-counter medicines, convenient to campus.

Map & directions

Nearest emergency room

The Ottawa Hospital ER

501 Smyth Rd, Ottawa, ON K1H 8M2

~4 km SE of downtown campus; 24/7

Map & directions

NearBY clinic

Downtown Urgent Care - Family Practice & Walk-In

158 Rideau St, Ottawa, ON K1N 9J9

For things that shouldn't wait but aren't full emergencies.
Call ahead for hours.

Map & directions

Mental Health Supports

Academic and life stresses can start to add up. It's okay to struggle. But it's important to ask for help.

Student Health and Wellness Centre - Counselling

Call +16135625777

Book through the Wellness Office

EmpowerMe, 24/7 via UOSU

Call +1-833-628-5589

Or call Good2Talk: 1-866-925-5454

Crisis, anytime

Self-harm crisis helpline. Always on, wherever you are.

Call or text 988

Free and confidential, 24/7.

Walk in already understood

Booking an appointment is easier when you know what's going to happen. Check out these short prep guides to get the most out of your time with a practitioner.

Anxiety Low mood Substance use STI screening Stress management Gender-affirming care

Key details about your student health plan

Full-time Main (downtown) undergraduates get a student plan on top of basic coverage. Know it before you need it.

UOSU Health & Dental Plan (undergrad)

Enrolment

Undergraduates auto-enrolled via UOSU

What it covers

Extended health and dental beyond provincial coverage

Opting out

Opt out via uoZone with proof of comparable coverage

Deadline

Opt out during the fall period; confirm at seuo-uosu.com

See your plan details

The health stuff no one reminds you to do

Here are 3 things every student should handle before the term gets busy:

Own your records

Get your vaccine records

Many schools want proof of immunization before you enroll. But you'll also need them to help you contextualize any symptoms, and plan for your boosters. Find them now to save future headaches:

Ask myStoria to find my vaccine records

MAINTAIN YOUR ACCESS

Move your prescriptions

Moved? It's easy to transfer prescriptions from one pharmacy to another. All you need is the name and phone number of your old pharmacy, plus the names of your medication, and they'll handle the rest.

Ask myStoria to coordinate my pharmacy move

GET PREVENTATIVE CARE

Get seasonal vaccinations

Flu shots usually arrive in late September and October, and respiratory virus activity peaks December to February. Get your shots ASAP to avoid losing crucial study days.

Ask myStoria to suggest COVID/flu vaccine clinics

Health AI that knows you.
Humans that give a damn.

myStoria helps you make sense of an unfamiliar system and get to the answers you need, fast. We help you source your health records, organize and understand them, and take back control of your lifelong healthcare journey. Real people and AI tools, to help you navigate it all.

Your neighbourhood healthcare resources

Mental Health Supports

Key details about your student health plan

The health stuff no one reminds you to do

Health AI that knows you. Humans that give a damn.

Health AI that knows you.
Humans that give a damn.